At Hanover Lube and Brake Center, our goal is to provide our customers with courteous, dependable, quality service at a fair price. We would like to establish a bond beween our customers and Hanover Lube and Brake Center; so that they can honestly recommend our service to their families and friends. We will do our utmost to gain the respect and trust of all our customers.
Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts. Employ ASE-certified technicians in all areas of work performed. Be dedicated to customer satisfaction. Exercise reasonable care for the customer's property while it is in the shop's possession. Provide a system for fair settlement of customer complaints, should they occur. Maintain the highest standards of the automotive service profession.
Come and visit and see for yourself why most of our customers are return or referral customers. Contact us today!